Welcome to AK Lux Homecare. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please do not use our website or services.

1. Services Provided

AK Lux Homecare offers non-medical home care services, including personal care, companionship, housekeeping, meal preparation, transportation, and respite care. Our services are designed to assist individuals with daily living activities but do not include medical or nursing care.

2. Eligibility for Services

To receive our services, clients must:

• Provide accurate and complete personal and medical information.
• Agree to the development of a personalized care plan.
• Comply with the terms outlined in the service agreement.

3. Client Responsibilities

Clients and their families agree to:

• Treat caregivers with respect and provide a safe working environment.
• Notify us in advance of any schedule changes or cancellations.
• Make timely payments for services rendered, as agreed upon in the service contract.

4. Payments & Billing

• We accept Medicaid, private insurance, and self-pay options.
• Payments must be made as per the agreed-upon terms in the service contract.
• Late or missed payments may result in suspension or termination of services.

5. Cancellation & Refund Policy

• Clients may cancel services with a minimum notice period as outlined in their contract.
• Refunds, if applicable, will be processed according to our refund policy stated in the service agreement.
• AK Lux Homecare reserves the right to terminate services due to non-compliance or non-payment.

6. Confidentiality & Privacy

• We are committed to protecting client privacy and maintaining confidentiality in accordance with applicable laws.
• Personal information will only be shared with authorized personnel and as required for service provision.

7. Limitation of Liability

• AK Lux Homecare is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our services.
• While we strive for the highest level of care, we do not guarantee specific outcomes from our services.

8. Modification of Terms

• AK Lux Homecare reserves the right to update or modify these Terms and Conditions at any time without prior notice.
• Continued use of our services after changes implies acceptance of the revised terms.

9. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

 Call Us: 2489895088
 Email Us: akluxhomecare@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.