{"id":746,"date":"2026-04-10T19:42:36","date_gmt":"2026-04-10T19:42:36","guid":{"rendered":"https:\/\/onlinedemoserver10.com\/eva\/?page_id=746"},"modified":"2026-04-16T19:28:41","modified_gmt":"2026-04-16T19:28:41","slug":"refund-policies","status":"publish","type":"page","link":"https:\/\/onlinedemoserver10.com\/eva\/refund-policies\/","title":{"rendered":"Refund Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"746\" class=\"elementor elementor-746\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f14793c e-flex e-con-boxed e-con e-parent\" data-id=\"f14793c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e5bb32 e-flex e-con-boxed e-con e-parent\" data-id=\"5e5bb32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d39c653 e-con-full e-flex e-con e-child\" data-id=\"d39c653\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbee54d elementor-widget elementor-widget-heading\" data-id=\"dbee54d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1edd8 elementor-widget elementor-widget-text-editor\" data-id=\"3a1edd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"176\" data-end=\"316\">At <strong data-start=\"179\" data-end=\"200\">Xaely Company LLC<\/strong>, your satisfaction is important to us. We strive to provide high-quality products and a smooth shopping experience.<\/p><h2 data-section-id=\"1fzgyu4\" data-start=\"318\" data-end=\"332\"><span role=\"text\"><strong data-start=\"321\" data-end=\"332\">Returns<\/strong><\/span><\/h2><p data-start=\"333\" data-end=\"394\">We accept returns within <strong data-start=\"358\" data-end=\"369\">14 days<\/strong> of receiving your order.<\/p><h3 data-section-id=\"1xqv36d\" data-start=\"396\" data-end=\"432\"><span role=\"text\"><strong data-start=\"400\" data-end=\"432\">To be eligible for a return:<\/strong><\/span><\/h3><ul data-start=\"433\" data-end=\"630\"><li data-section-id=\"17pzfdw\" data-start=\"433\" data-end=\"498\">The item must be <strong data-start=\"452\" data-end=\"462\">unused<\/strong> and in its <strong data-start=\"474\" data-end=\"496\">original packaging<\/strong><\/li><li data-section-id=\"ep5xu0\" data-start=\"499\" data-end=\"560\">The product must be in the <strong data-start=\"528\" data-end=\"546\">same condition<\/strong> as received<\/li><li data-section-id=\"ayia1o\" data-start=\"561\" data-end=\"630\"><strong data-start=\"563\" data-end=\"584\">Proof of purchase<\/strong> (order confirmation or receipt) is required<\/li><\/ul><h2 data-section-id=\"7vlkld\" data-start=\"632\" data-end=\"659\"><span role=\"text\"><strong data-start=\"635\" data-end=\"659\">Non-Returnable Items<\/strong><\/span><\/h2><p data-start=\"660\" data-end=\"723\">Due to hygiene and safety reasons, we do not accept returns on:<\/p><ul data-start=\"724\" data-end=\"813\"><li data-section-id=\"1ddh2dx\" data-start=\"724\" data-end=\"760\">Opened or used skincare products<\/li><li data-section-id=\"pnhrts\" data-start=\"761\" data-end=\"813\">Personal care items that have been tampered with<\/li><\/ul><h2 data-section-id=\"z1tpjs\" data-start=\"815\" data-end=\"829\"><span role=\"text\"><strong data-start=\"818\" data-end=\"829\">Refunds<\/strong><\/span><\/h2><p data-start=\"830\" data-end=\"873\">Once your return is received and inspected:<\/p><ul data-start=\"874\" data-end=\"1052\"><li data-section-id=\"104pjy3\" data-start=\"874\" data-end=\"946\">You will be notified of the <strong data-start=\"904\" data-end=\"929\">approval or rejection<\/strong> of your refund<\/li><li data-section-id=\"12z8uu1\" data-start=\"947\" data-end=\"1052\">If approved, the refund will be processed to your <strong data-start=\"999\" data-end=\"1052\">original payment method within 5\u201310 business days<\/strong><\/li><\/ul><h2 data-section-id=\"1p83bkx\" data-start=\"1054\" data-end=\"1073\"><span role=\"text\"><strong data-start=\"1057\" data-end=\"1073\">Order Issues<\/strong><\/span><\/h2><p data-start=\"1074\" data-end=\"1114\">Please note, we are not responsible for:<\/p><ul data-start=\"1115\" data-end=\"1217\"><li data-section-id=\"vo72rb\" data-start=\"1115\" data-end=\"1167\">Incorrect shipping addresses entered at checkout<\/li><li data-section-id=\"gt54vp\" data-start=\"1168\" data-end=\"1217\">Lost or stolen packages marked as <strong data-start=\"1204\" data-end=\"1217\">delivered<\/strong><\/li><\/ul><p data-start=\"1219\" data-end=\"1303\">We kindly ask that you double-check your shipping details before placing your order.<\/p><h2 data-section-id=\"irbox1\" data-start=\"1305\" data-end=\"1333\"><span role=\"text\"><strong data-start=\"1308\" data-end=\"1333\">How to Start a Return<\/strong><\/span><\/h2><p data-start=\"1334\" data-end=\"1410\">To initiate a return, please contact us at:<\/p><p data-start=\"95\" data-end=\"397\" data-is-last-node=\"\" data-is-only-node=\"\">Email: <a class=\"d-link d-d-inline\" title=\"mailto:contact@xaelycompany.com\" href=\"mailto:contact@xaelycompany.com\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"d-emoji-text-wrapper\" data-qa=\"emoji-text-wrapper\"><span class=\"d-ws-pre-wrap\">contact@xaelycompany.com<\/span><\/span>\u00a0<\/a><\/p><p data-start=\"95\" data-end=\"397\" data-is-last-node=\"\" data-is-only-node=\"\"><span class=\"d-emoji-text-wrapper\" data-qa=\"emoji-text-wrapper\"><span class=\"d-ws-pre-wrap\">Phone: <\/span><\/span><a href=\"tel: 561-960-0238\"><span class=\"d-emoji-text-wrapper\" data-qa=\"emoji-text-wrapper\"><span class=\"d-ws-pre-wrap\">(561) 960-0238<\/span><\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy At Xaely Company LLC, your satisfaction is important to us. We strive to provide high-quality products and a smooth shopping experience. Returns We accept returns within 14 days of receiving your order. To be eligible for a return: The item must be unused and in its original packaging The product must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-746","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onlinedemoserver10.com\/eva\/wp-json\/wp\/v2\/pages\/746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlinedemoserver10.com\/eva\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onlinedemoserver10.com\/eva\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onlinedemoserver10.com\/eva\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onlinedemoserver10.com\/eva\/wp-json\/wp\/v2\/comments?post=746"}],"version-history":[{"count":10,"href":"https:\/\/onlinedemoserver10.com\/eva\/wp-json\/wp\/v2\/pages\/746\/revisions"}],"predecessor-version":[{"id":845,"href":"https:\/\/onlinedemoserver10.com\/eva\/wp-json\/wp\/v2\/pages\/746\/revisions\/845"}],"wp:attachment":[{"href":"https:\/\/onlinedemoserver10.com\/eva\/wp-json\/wp\/v2\/media?parent=746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}