Last Updated: April 10, 2026

 

Welcome to Xaely Company LLC. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site or making a purchase, you agree to the following terms.

 

1. General Use

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree to use this site only for lawful purposes.

2. Product Information & Disclaimer

Our products, including our hair removal mask, are intended for cosmetic use only.

• Results may vary from person to person
• We do not guarantee permanent hair removal
• Our products are not intended to diagnose, treat, cure, or prevent any medical condition

Skin Sensitivity Warning

A patch test is required before use.
Xaely Company LLC is not responsible for allergic reactions, skin irritation, or misuse of products.

3. Proper Use

By purchasing our products, you agree to:

• Follow all instructions provided
• Avoid use on broken, irritated, or sensitive skin
• Discontinue use immediately if irritation occurs

Failure to follow instructions may result in adverse effects, for which we are not liable.

4. Orders & Payments

• All orders are subject to acceptance and availability
• We reserve the right to cancel or refuse any order at our discretion
• All prices are listed in USD
• Payment must be completed before order processing
  
  

5. Shipping & Delivery

• Shipping times are estimates and may vary
• We are not responsible for delays caused by shipping carriers
• Customers must provide accurate shipping details
• Lost or stolen packages after delivery confirmation are not our responsibility
  
  

6. Returns & Refunds

Due to the nature of personal care products:

• Opened or used items are non-refundable
• Returns are accepted only for unused items in original packaging
• Any issues must be reported within 14 days of delivery

Please refer to our Return & Refund Policy for complete details.

7. Intellectual Property

All content on this website—including branding, product names, images, and text—is the property of Xaely Company LLC and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Xaely Company LLC is not liable for:

• Skin reactions, irritation, or misuse of products
• Indirect or consequential damages
• Any damages exceeding the purchase price of the product
  
  

9. User Conduct

You agree not to:

• Use the website for fraudulent or unlawful activities
• Interfere with website security
• Provide false or misleading information
  
  

10. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using this website, you consent to such processing.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

 

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.